My account has been blocked

Oh no! Have you been trying to sign in to Yarno multiple times but without any success? 

You may have noticed a message appear on your screen letting you know that your account has been blocked. This happens if you attempt to log in ten times consecutively with incorrect details. 

Usually you are using the wrong email address (e.g. work email instead of a personal email) or your password is incorrect. 

If you have been blocked, you should receive an email (if you've been using the correct email address) that will include a link you can follow to unblock your account.

If you don't receive an email, please contact us and we will sort it out for you.