Quick answers to frequent questions

• How to create an effective campaign in Yarno
• Campaign workflow and email timings
• Create a burst

• Add a learner to a campaign that's already started
• View results of a completed campaign
• Remove a learner or manager from an active campaign

• Writing successful questions - overview
• Writing positively phrased questions
• Clear, concise and honest questions
• Writing conversationally
• Writing questions that stand alone
• Writing questions that promote critical thinking
• Avoiding jargon and acronyms in questions
• Writing quality quiz answers
• Writing quiz explanations

• How do I reset my password?
• When I load learn.yarno.com.au I get a blank white screen?
• What operating systems/browsers are supported?
• I have a new employee, how do I get them to complete past campaigns?
• How secure is Yarno?
• When I’m on the login screen, I can’t sign in. The button is disabled and doesn’t turn orange?
• What do you use to manage login/passwords?
• Can we synchronise users with active directory?
• How do I snooze email notifications?
• How do I add video into Yarno?

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